A minimum of two delivery team members who will ensure that your goods are presented to your customer in the most professional manner; uniformed and highly trained in both customer service and safe working practices.
We can also take care of your customer returns or exchange requirements. Inluding inspecting and documenting the condition of goods feeding back the condition of the items including images at point of collection in realtime. Upon return to our warehouse we can repackage and palletise if necessary.
We operate a fixed postcode delivery matrix for all postcode areas to benefit forward planning and guaranteed bookings for customers.
As registered waste carriers all packaging removed by our teams from customer properties on our clients behalf is returned to our warehousing facilities and disposed of responsibly, recycled where possible.
There are a number of additional services that we can offer to enhance profit and ensure that your business can differentiate itself through delivery service provision.
We will enhance the standard service by sending out your customer an SMS message the day before their due delivery date letting them know their 3 hour scheduled delivery window.
We can provide dedicated vehicles for those jobs that have a high importance or contain excessively bulky or heavy goods.
Forget scanning goods at consignment level, we will scan them into your customers home at product level, confirming exactly what has been delivered.
Have a need for specialist delivery integration or software? We can help with our in-house team of web based application developers.
From point of order to the delivery of goods we can manage the entire customer experience.
We can receive, store and process your goods. Providing a complete container to customer delivery service utilising our fully automated inventory control ensuring your goods are always where they are supposed to be.